Marcus Kirsch
Contributing Writer @London Tech Leaders
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WORK HISTORY
Contributing Writer @London Tech Leaders
London, GB
EDUCATION
Hamburg University of Applied Sciences
BA, Graphic Design/Media Design
Hochschule Trier
BA, Graphic Design
Royal College of Art
MA, Computer Related Design/Design Interactions
SKILLS
ABOUT MARCUS KIRSCH
Are your teams struggling to improve processes or implement AI? Do you struggle to prioritise your resources better? Are IT and Business not speaking the same language? Do your teams struggle to align with business benefits? Are you turning over $5M,$50M or $500M+ and looking to be more resilient and effective? I help businesses generate more revenue without scaling by focusing on effectiveness and productivity and… - Assess, map and help identify AI maturity and process opportunities - Improving understanding of your business problems and defining actions to do so that improve reporting data and formats- Help you tune your team and governance process through customised workshops and hands-on process guidance.(Learning by doing)- Establish better alignment between business benefits and organisational processes through creation of process and action artefacts.(Mapping the things you don’t see)- Helping map and build collaboration and synergy across your product and service portfolio. I’ve worked with big names before and got results like- BT - 350% ROI by creating 14 teams across their IT’s digital service portfolio. Investment was about £6million and resulted in over £15million in cost saving benefits and over £300million in risk mitigation in year one- BT - Creating perm in-house teams that could replicate the benefits of year one without consulting budgets needed- HSBC - Supported a $2bn investment by building service design training for 17 global strategic programmes- WPP - Handled a $400M investment to improved and de-risked IT’s service portfolio. One project created 30% more impact on a £20million project resulting in over 20% more adoption. Over employees affected by the service- NHS BSA - Improved the team’s partnership process to help fix a service failure that had ended up on UK national TV to get over service users back into the program. If you’re interested in results similar to the ones above then book a call using the link below. https://hello-twc.youcanbook.me/
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