Marcus Bordelon
IT service operations| Help Desk Analyst | Secret Clearance |US Army Vet
- Role
- Help Desk Analyst at Altar'd State
- Location
- Knoxville, TN, US
- LinkedIn followers
- 500 followers
About Marcus Bordelon
Mission Driven IT Professional | Network Support & Troubleshooting SpecialistHi, I’m Marcus a Signal Systems Support Specialist with hands on experience maintaining secure, high uptime networks in fast paced, mission critical environments. From managing communications for 200+ users to partnering with NATO teams on secure systems, I’ve learned how to solve complex tech issues while staying cool under pressure. 🧊Now, I’m focused on transitioning into enterprise IT and cloud operations building on my experience with: Troubleshooting complex systems Network administration & support Technical training & end user support System security & communications reliability Google Cybersecurity (via Coursera) Certifications in Progress: CompTIA A+ & Security+ Keywords:IT Support | Network Technician | Systems Administration | Troubleshooting | Service Desk | End User Support | Infrastructure Support | Cybersecurity | Help Desk | Security Clearance | Military IT | Why me?I bring a unique mix of tech savviness, military grade discipline, and an obsession with solving problems. I’ve led training, resolved outages, and kept mission essential systems running and now I’m ready to bring that mindset into the cloud. Open to: Entry level roles in cloud infrastructure, IT support, systems administration, or cybersecurity. Let’s connect if you’re building a team that values work ethic, fast learners, and real world experience.
Experience
Help Desk Analyst
Jan 2026 — Present
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.