Marcus Alley

General Manager / Operations Manager

Role: National Operations Manager at Sears
Location: Batavia, IL, US
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Marcus Alley

Experienced Service Operations Manager and Field General Manager with P&L accountability,…

Experience

National Operations Manager
Sears
May 1998 — Present · Hoffman Estates, IL, US
Mulitple management positions held in various locations since 1998. See below. Currently leading improvement in First Time Solutions with focus on Parts-In-Market. Leveraging service order pre-screening, predictive part ordering, truck stock optimization, specialty profiles, local part logistics solutions and third party distributors.

Education

Brigham Young University
MBA
1996 — 1998
Brigham Young University
BA
1990 — 1996

Skills

Cross-Functional Team Leadership
Customer Experience
Team Leadership
Onboarding
Management
Team Building
Green Belt
Microsoft Excel
Training
Logistics
Customer Satisfaction
Purchasing
Process Improvement
Loss Prevention
Income Statement
Sales Operations
Customer Retention
Customer Service
P&L
Leadership
P&L Management
Supply Chain
Leadership Development
Employee Relations
Inventory Management
Inventory Control
Coaching
Hiring
Business Process Improvement
Retail
Customer Relations
Cost Reduction
Forecasting
Continuous Improvement
Project Management
Change Management
Performance Management
Operations Management
Financial Forecasting
Recruiting

Contact information

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Current company

Razorpay

4K employees · Bangalore, Karnataka, India

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

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