Marcus Walker
Director of Customer Care @Baltimore Gas and Electric
Baltimore, MD, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Present
Director of Customer Care @Baltimore Gas and Electric
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EDUCATION
2010 — 2013
University of Maryland Global Campus
Master of Business Administration (MBA), Business Administration and Management, General
2000 — 2004
Morgan State University
Bachelor of Business Administration - BBA, Management Information Systems, General
SKILLS
AnalysisSmart GridLeadershipBusiness ProcessCustomer ServiceEnergyProject PlanningStrategic PlanningBusiness IntelligenceSharepointChange ManagementMicrosoft OfficeSoftware Project ManagementManagementBusiness AnalysisProject ManagementSdlcProcess ImprovementRequirements AnalysisRequirements GatheringSystems AnalysisBusiness Process ImprovementProgram ManagementNegotiationVisioIntegration
ABOUT MARCUS WALKER
Experienced Business Leader with a demonstrated history of working in the utilities…
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