Marcus Thomas

Director of Operations for Wells Fargo Commercial Mortgage Servicing

Role
Director of Operations - Commercial Mortgage Servicing at Wells Fargo
Location
Charlotte, NC, US
LinkedIn followers
500 followers

About Marcus Thomas

Experienced in re-engineering processes to mitigate operational risk. Composed, prepared, and managed processes ranging from Trigger Management, Rating Agency Communications, Investor Relations, and Watchlist. Briefly, some of my accomplishments include: •Designed and developed risk mitigant process related to CMBS and Warehouse loans. Critical in identifying, training, and managing talent to implement platform (Charlotte, Oakland, and Hyderabad) changes. Key contributor in developing new risk mitigant application with the purpose of consolidating and enhancing current systems (2010 - present) •Coordinated the transition of processing Debt Service Coverage Ratio tests and other loan covenants reviews to offshore India team (2011) •Streamlined Rating Agency communication to manage the risk involved with SEC Rule 17g-52•••••12) •Line of business contributor regarding website integration, design, and compliance (20••••12) •Key contributor to establishing Watchlist procedures, formatting commentary and technical improvements (2009) •Presented, reviewed, and closed loan assumption ranging from $3 million to $100 million (20••••09) •During the 4th quarter of 2005, compiled extensive prepayment data on loan pools totaling $20 billion for formal response to rating agencies that allowed company to command an additional $1 million in subsequent securitization. •Assisted in developing a Portfolio Surveillance program (2003). •Presented live Investor calls on Nomura securitized portfolios with interactive Q&A -2003)

Experience

  1. Director of Operations - Commercial Mortgage Servicing

    Wells Fargo

    Jun 2025 — Present · Charlotte, NC, US

Education

  • Morehouse College

    BA

    1988 — 1992

  • Mercer University - Stetson School of Business and Economics

    MBA

    2000 — 2002

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Marcus Thomas — Director of Operations - Commercial Mortgage Servicing at Wells Fargo in Charlotte, NC, US | Unifers