Marcus Powell

WORK HISTORY

EDUCATION

SKILLS

ABOUT MARCUS POWELL

Highly motivated and driven in my current role as LMS Lead Platform Analyst with GuyKat. An excellent communicator with leadership qualities, a big team player with experience in project management and presenting to key stakeholders working for and alongside some of the largest companies across many industries globally.Over the years, I have leapt at training and development opportunities to better myself as an individual. Looking to build on current experiences and skills to date.Key Skills- Managing expectations of the Business/Key Stakeholders and prioritising workload- Confident communicator, problem solver and decision maker- Building strong working and client relationships with the emphasis on teamwork and a customer first mindset- Delivered engaging training presentations Face-to-Face & Virtually (Adobe Connect)- Technically competent with extensive experience with Microsoft Office 365 package, including Excel (VLookups, Pivot Tables & Formulas), PowerPoint, Word & Visio- Experience in API, SSL/CSR Domains, SSO & SAML configuration- Basic CSS/HTML knowledge and understanding- Producing reports and statistics (for analysis, trends, SLA’s) exporting data from various platforms- Maintaining Digital Applications (Mobile Apps via Apple App Store & Google Play Store)- Mentoring / on-boarding new staff and assisting with ongoing development of the team including graduates and apprentices- Documenting, updating & implementing processes (process flows) to ensure a consistent approach- Experienced Learning Management Systems (LMS) operator- Strong administrative/customer service skills (phone, email, face-to-face)