Marcus Palmer
Operations Excellence | Client Success | Veteran | Culture-Driven Strategist | Team Development | Leadership
- Role
- Service Supervisor at Cintas
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
About Marcus Palmer
I’m a results-driven operations leader with extensive experience transforming…
Experience
Service Supervisor
Sep 2021 — Present · Memphis, TN, US
As Service Supervisor, I lead a team of 14 responsible for 60% of location revenue. I oversee staffing, training, performance, and client satisfaction while driving contract renewals and upsell opportunities. I’m proud to have turned around an underperforming team, built a high-performing culture, and helped earn the Operational Achievement Award (top 50 of 500 locations), multiple Peak Awards, and recognition as one of the top 20 supervisors nationwide.
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