Marcus Oliva
Director of Client Affairs @Hempston Home
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WORK HISTORY
Director of Client Affairs @Hempston Home
Halifax, NS, CA
With Hempston Home, my role is to oversee the client experience from project initiation through to final installation. Whether it be a custom home, renovation, or large-scale/commercial build, my job is to ensure a smooth execution working closely with our clients and a focus on meeting timelines/expectations.I am one of the primary points of contact between our clients and internal teams, working to keep every aspect of the process running smoothly. From coordinating schedules to resolving challenges, I’m committed to delivering an exceptional experience and a finished product that reflects our commitment to quality and craftsmanship.Key Responsibilities- Managing client communications throughout the full project lifecycle- Coordinating installation timelines with design, production, and logistics teams- Proactively identifying and resolving any issues to avoid delays or missteps- Ensuring projects meet both functional and aesthetic expectations-Fostering strong client relationships built on trust, reliability, and transparency
ABOUT MARCUS OLIVA
At Traction X, we design and build trade show exhibits and branded environments. We’re on site from start to finish, handling the details, working through challenges, and making sure everything runs smoothly so our clients can focus on connecting with people and sharing their story. Being hands on and present is how we do things, and it’s the part of the work I enjoy most.At Hempston Home, we create custom cabinetry and millwork for homes and select commercial spaces. We take a practical, detail oriented approach, making sure every piece fits naturally into your space (and your life).For anyone who values thoughtful design, hands on support, and quality that lasts, we’re happy to collaborate and bring ideas to life in a way that feels effortless, personal, and just right.
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