Marcus McAfee
Account Manager | Customer Success Manager | Business Developmet Manager | Installation Manager
- Role
- Field Technician at Planar
- Location
- Birmingham, AL, US
- LinkedIn followers
- 500 followers
About Marcus McAfee
Experienced Sales Development Representative with a background in driving growth, building client relationships, and exceeding sales goals in the LED and display technology industry. Previously, as a Branch Manager, I developed strong leadership, operational, and team-building skills, enhancing my ability to deliver results in fast-paced environments.
Experience
Field Technician
Feb 2022 — Present
Proficiently install displays, mounting hardware, A/V equipment, and interconnectivity gear at customer locations.• Deliver on-site training and certification to integrators under suitable conditions.• Offer technical support to users by researching and addressing questions and troubleshooting problems.• Effectively communicate end-user feedback and issues to relevant personnel, proactively suggesting solutions or appropriate actions.• Conduct thorough follow-ups with customers to ensure timely resolution of issues.
Education
Faulkner MBA
Master of Business Administration - MBA, Business Administration and Management, General
Stillman College
Bachelor of Science - BS, Business Administration and Management, General
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