Marcus Homer
Senior, Project Manager at Ally
- Role
- Senior Project Manager at Ally
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Marcus Homer
Experienced People Leader with a demonstrated history of working in the Customer Service, Collections, Management, and Bankruptcy industry. Highly Skilled in Operations Management, Analyst, Agile, Project Management, Business Process Design, Sales, Contact Centers, and Training Delivery as well as coaching and developing direct reports. Strong professional with a Bachelor\'s of Science Degree in Business Administration.
Experience
Senior Project Manager
Sep 2024 — Present · Lewisville, TX, US
Education
Everest University-Jacksonville
Bachelor of Arts (B.A.), Business Administration and Management, General
2010 — 2012
Webster University
Master of Arts (M.A.), Management & Leadership
2015 — 2017
Everest University-Jacksonville
Associate of Arts (A.A.), Business Administration and Management, General
2008 — 2010
Skills
- Training Delivery
- Employee Training
- Training & Development
- Organizational Development
- Business Development
- Operations Management
- Management
- Team Management
- Coaching
- Team Motivation
- Team Leadership
- Customer Relations
- Customer Retention
- Customer Experience
- Customer Service
- Customer Support
- Customer Engagement
- Team Building
- Training
- Leadership
- Account Management
- Customer Satisfaction
- Process Improvement
- Strategic Planning
- Call Centers
- New Business Development
- Public Speaking
- Sales Management
- Cctv
- Access Control
- Security
- Sales
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