Marcus Hines
Head of Client Services @XPS Group
Crawley, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jun 2022 — Present
Head of Client Services @XPS Group
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As Head of Client Services, I am tasked with supporting the development of and delivery of Operational strategy & service delivery across the following channels within XPS Administration- Client Accounts- Client Banking- Client Comms- Client Projects- DC Master Trust AdministrationWith overall responsibility for 130 FTE across 6 UK locations.
SKILLS
Pension AdministrationDefined BenefitStaff DevelopmentCoachingOperations ManagementService DeliveryStaff ManagementBudget ProcessService RecoveryPeople DevelopmentOutsourcingManage Client RelationshipsOperating BudgetsPeople SkillsPension SchemesEmployee EngagementMentoringGoal OrientedGoal-Driven LeaderPerformance ManagementTeam ManagementProcess ImprovementPensionsManagementBusiness AnalysisChange ManagementCrmEmployee BenefitsBusiness Process ImprovementPension FundsPeople Management
ABOUT MARCUS HINES
I am pleased to advise that I have recently joined XPS Administration as Head of Client…
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