Marcus Dowson

Operational Risk Manager - Claims (Direct Line) @Aviva

Leeds, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2025 — Present

Operational Risk Manager - Claims (Direct Line) @Aviva

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Risk manager specifically supporting the Direct Line Claims function of the Aviva Group.

EDUCATION

1997 — 2000

Sheffield Hallam University

Leisure Management

SKILLS

InsuranceClaims HandlingLiabilityFinancial RiskClaims ManagementProcess ImprovementRisk ManagementGood Knowledge of Risk Management Principles11 Years Experience in Handling Motor Insurance ClaimsUnderwritingExperienced Risk Assurance Analyst - Motor/Home/Pet/Travel ClaimsExperienced in Conducting All Types of Assurance Review ActivityCommercial Insurance14 Years Working for a Large Market Leading Insurance CompanyIia Trained

ABOUT MARCUS DOWSON

Operational Risk Manager within the financial services industry helping to embed robust risk management frameworks and drive accountability. Extensive knowledge and experience gained over many years, which has been enhanced through professional qualifications from the Institute of Risk Management (IRM) and the Chartered Institute of Internal Auditors (IIA).

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Marcus Dowson — Operational Risk Manager - Claims (Direct Line) at Aviva in Leeds, GB | Unifers