Marcus Cook
Quality Assurance Team Lead @Hastings Direct
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WORK HISTORY
Quality Assurance Team Lead @Hastings Direct
EDUCATION
William Parker Sports College
Graphic Design
ABOUT MARCUS COOK
I am a highly motivated and experienced Customer Service Team Leader currently working in the insurance industry. I have demonstrated a natural ability to lead, motivate and develop successful teams with a proven track record of ensuring all KPIs are met and exceeded as a result. I am passionate about people management and engaging colleagues to unlock their potential. I am very analytical and have used these skills to my advantage by spotting trends and opportunities to improve performance. When I’m not working, I am often spending time with my son. Hobbies include photography and keeping fit at the gym.
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