Marcus Carroll

Seasoned Healthcare Professional | Expert in Claims Adjudication, Customer Care, & Patient Account Management | Driving Excellence in Health Benefits & Services

Role
Client Experience Manager at UnitedHealth Group
Location
Dallas, TX, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Marcus Carroll

As a seasoned service industry professional with a rich background in healthcare…

Experience

  1. Client Experience Manager

    UnitedHealth Group

    Dec 2024 — Present

Education

  • Through the customers eyes certificate

    Customer Service Training

    2007 — 2007

  • Remington College-Little Rock Campus

    College Diploma, Medical Insurance Coding Specialist/Coder

    2009 — 2010

Skills

  • Time Management
  • Microsoft Office
  • Medical Terminology
  • Microsoft Excel
  • Outlook
  • Benefits Administration
  • Customer Retention
  • Customer Service
  • Employee Training
  • Training
  • Front Office
  • Team Building
  • Management
  • Cobra Regulations
  • Analysis
  • Medicaid
  • Claim
  • Medical Billing
  • Healthcare Management
  • Project Coordination
  • Social Networking
  • Retail Sales
  • Dental Terminology
  • Microsoft Word
  • Resume Writing
  • Team Leadership
  • Insurance Verification / Medical Collections
  • Health Insurance
  • Hospitals
  • Managed Care
  • Healthcare Industry
  • Hipaa
  • Ehr
  • Medicare
  • Medical Records
  • Emr
  • Third Party Collections
  • Leadership
  • Third Party Billing
  • Hmo

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Marcus Carroll — Client Experience Manager at UnitedHealth Group in Dallas, TX, US | Unifers