Marcus Carroll
Seasoned Healthcare Professional | Expert in Claims Adjudication, Customer Care, & Patient Account Management | Driving Excellence in Health Benefits & Services
- Role
- Client Experience Manager at UnitedHealth Group
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Marcus Carroll
As a seasoned service industry professional with a rich background in healthcare…
Experience
Client Experience Manager
Dec 2024 — Present
Education
Through the customers eyes certificate
Customer Service Training
2007 — 2007
Remington College-Little Rock Campus
College Diploma, Medical Insurance Coding Specialist/Coder
2009 — 2010
Skills
- Time Management
- Microsoft Office
- Medical Terminology
- Microsoft Excel
- Outlook
- Benefits Administration
- Customer Retention
- Customer Service
- Employee Training
- Training
- Front Office
- Team Building
- Management
- Cobra Regulations
- Analysis
- Medicaid
- Claim
- Medical Billing
- Healthcare Management
- Project Coordination
- Social Networking
- Retail Sales
- Dental Terminology
- Microsoft Word
- Resume Writing
- Team Leadership
- Insurance Verification / Medical Collections
- Health Insurance
- Hospitals
- Managed Care
- Healthcare Industry
- Hipaa
- Ehr
- Medicare
- Medical Records
- Emr
- Third Party Collections
- Leadership
- Third Party Billing
- Hmo
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