Marcus C. Julian
Chief Health Plan Officer @WPS—A health solutions company
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WORK HISTORY
Chief Health Plan Officer @WPS—A health solutions company
Madison, WI, US
Lead the health plan’s executive team. Accountable for the performance of all WPS health insurance products, including commercial group (fully-insured and self-insured), ACA, Medicare Supplement, TPA services, stop loss, WPS’s statewide provider network, and market-leading care/utilization management offerings. Develop and implement innovative strategies to grow membership, improve quality, make care more affordable, and improve the member, provider, employer and broker experience.WPS Health Solutions is an innovator in health insurance and a worldwide leader in claims administration, serving millions of beneficiaries around the globe.
EDUCATION
University of Wisconsin-Madison
MBA
NYU Stern School of Business
Seminar Course
University of Wisconsin Oshkosh
Bachelor of Science
St. Norbert College
Industrial Psychology
ABOUT MARCUS C. JULIAN
Marcus is an effective, engaging and results-focused healthcare leader with a consistent track record of success spanning three decades. As a former health plan, hospital and medical group executive, “Big Four” consultant and entrepreneur, he has led billion-dollar organizations, transformed industry segments, created cross-industry partnerships, and rejuvenated organizational cultures and performance. Marcus is an insightful critical thinker with common sense, sound judgment, and a collaborative and inspirational leadership style. His thought leadership, deep industry knowledge, broad management experience and servant leadership have added extraordinary value to numerous organizations.LEADERSHIP - Over 20 years of executive-level experience leading, developing and managing diverse boards, management teams, providers and front-line staff.STRATEGY, INNOVATION & GROWTH - Pivoted Dean Health Plan’s strategy to achieve aggressive growth and multi-state expansion under a new WellFirst brand. Grew membership to over members across four states with revenues of $1.5 billion- Created the strategic plan for Kaiser Permanente in Washington DC/Baltimore that established its partnership/alliance with Johns Hopkins- Co-founded Definity Health, a healthcare and technology start-up providing next generation, patient-centered health insurance products. Appeared in Forbes magazine. UnitedHealth Group eventually purchased the company for $300 million.P&L MANAGEMENT / FINANCIAL PERFORMANCE - Managed a portfolio of clients at Evolent with over 5 million members and revenues exceeding $1 billion- As Interim CEO of Dean Health Plan, helped the organization achieve the largest net income in its history (with year-over-year growth of 286.2%).PERFORMANCE EXCELLENCE - Led St. Francis Regional Medical Center as it became a Top 100 Hospital [Solucient]- Consistently achieved 4.5-5.0 Star MAPD quality ratings from CMS and an Excellent Accreditation status from NCQA at Dean Health Plan.CAPABILITY / BUSINESS DEVELOPMENT - Co-led the launch of Dean Health Plan’s Medicare Advantage plan- Identified and enacted critical D-SNP capabilities for a large west-coast Medicaid health plan.CUSTOMER ENGAGEMENT - Achieved industry-leading customer experience Net Promoter Scores at Dean Health Plan.EMPLOYEE ENGAGEMENT - While at St. Francis Regional Medical Center, achieved one of the highest employee satisfaction/engagement scores in the country [Press Ganey].
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