Marcus Mulder
Learning Facilitator @Manulife
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WORK HISTORY
Learning Facilitator @Manulife
Montreal, QC, CA
EDUCATION
Concordia University
Bachelor’s Degree, Bachelor of Commerce in Management, Focus on International Business
University of Louisville
International Business
Oxford School Panama
High School, Business Studies
HEC Montréal
French for Business Immersion
ABOUT MARCUS MULDER
As a Learning Facilitator at Manulife, I am passionate about supporting the growth and performance of our employees and clients in the financial and banking sectors. I leverage my trilingual skills in English, French, and Spanish, and my bachelor\'s degree in management with a focus on international business, to design and deliver engaging and effective learning solutions that meet the diverse needs and expectations of our stakeholders. I have over three years of experience in customer service, problem solving, and troubleshooting, as well as facilitation, team lead, and supervisory roles. I have been recognized as one of the top five client service specialists in North America, and as a team leader at a business fair. I also have certifications in customer service foundations, systems thinking, and human centered design. I am driven by the mission of empowering people to achieve their financial goals and aspirations, and by the values of excellence, innovation, and collaboration.
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