Marc Telander

Seed Service Advisor - Channel @Bayer

O\'Fallon, MO, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2020 — Present

Seed Service Advisor - Channel @Bayer

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St. Louis, MI, US

Managed delivery creations, end of season returns, warehouse updates, brand marketing program implementation, and grower/dealer account settlements for 23-27 dealers yearly-Executed manual delivery creation of units of seed per year-Built, formatted, and distributed timely customized reports from larger data sets upon request-Developed and executed internal and external training sessions to enable internal employees and dealer base to successfully utilize technical applications-Assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving skills-Provided exceptional customer service, resolving complaints diplomatically and efficiently-Supported overall team success by assisting coworkers with complex customer inquiries and providing backup-Collaborated cross-functionally with several business functions to deliver exceptional overall customer experience-Volunteered for key special projects to achieve quarterly business targets.

EDUCATION

2009 — 2011

Maryville University of Saint Louis

Undergraduate, Sport Business Management

2007 — 2009

St. Charles Community College

Associate of Arts, Business Management

2013 — 2014

Maryville University of Saint Louis

Master of Business Administration (M.B.A.), Sport and Entertainment Management

SKILLS

Sport Business ManagementProblem SolvingBusiness PlanningTime ManagementData AnalysisData EntryCustomer ServiceLeadershipEvent ManagementProject ManagementSocial MediaSports MarketingFinancial ReportingBusiness AnalyticsMicrosoft OfficeSalesProduct Development

ABOUT MARC TELANDER

Driven business professional with MBA and a strong passion for supply chain management, building relationships, business, and continuous learning.

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