Marc Telander

About Marc Telander

Driven business professional with MBA and a strong passion for supply chain management, building relationships, business, and continuous learning.

Experience

1. Seed Service Advisor - Channel

   Bayer

   Jun 2020 — Present · St. Louis, MI, US

   Managed delivery creations, end of season returns, warehouse updates, brand marketing program implementation, and grower/dealer account settlements for 23-27 dealers yearly-Executed manual delivery creation of units of seed per year-Built, formatted, and distributed timely customized reports from larger data sets upon request-Developed and executed internal and external training sessions to enable internal employees and dealer base to successfully utilize technical applications-Assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving skills-Provided exceptional customer service, resolving complaints diplomatically and efficiently-Supported overall team success by assisting coworkers with complex customer inquiries and providing backup-Collaborated cross-functionally with several business functions to deliver exceptional overall customer experience-Volunteered for key special projects to achieve quarterly business targets.

Education

• Maryville University of Saint Louis

  Undergraduate, Sport Business Management

  2009 — 2011

• St. Charles Community College

  Associate of Arts, Business Management

  2007 — 2009

• Maryville University of Saint Louis

  Master of Business Administration (M.B.A.), Sport and Entertainment Management

  2013 — 2014

Skills

• Sport Business Management
• Problem Solving
• Business Planning
• Time Management
• Data Analysis
• Data Entry
• Customer Service
• Leadership
• Event Management
• Project Management
• Social Media
• Sports Marketing
• Financial Reporting
• Business Analytics
• Microsoft Office
• Sales
• Product Development