Marco Santoni
Food and Beverage Operations Manager @Eataly
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WORK HISTORY
Food and Beverage Operations Manager @Eataly
Food & Beverage Manager at Eataly London, leading the full F&B offer across our restaurants, bars and wine shop. After specialising in beverage strategy as Beverage Operations Manager, I now oversee both food and beverage, focusing on guest experience, team development and commercial performance.I’m AIS-qualified and still hands-on with the UK’s largest Italian wine selection — but now with a wider role shaping menus, operations and results together with our corporate team. Passionate about building strong teams, elevating hospitality standards and sharing the culture of food and wine.Fluent in 4 languages, with international experience across the UK, Spain and Italy.
EDUCATION
A.I.S. (Associazione Italiana Sommelier)
Professional Sommelier Diploma
A.I.B.E.S. (Associazione Italiana Barmen e Sostenitori)
Member of AIBES (Italian bartender association)
Hotel Management School “A. Panzini", Senigallia (Italy)
Hotel Management School Diploma
Wine & Spirit Education Trust
Level 3 Award in Wine - Ongoing
Universitat d'Alacant
Erasmus Programme
ADeMaThè
"Tea Taster Course"
Università degli Studi di Macerata
Bachelor’s degree in International Languages for Business., Languages studied: English, Spanish, Chinese.
Wine & Spirit Education Trust
Level 2 Award in Spirits
Sida Ancona
Master of Education , Import/Export
SKILLS
ABOUT MARCO SANTONI
Food and Beverage Operations Manager at Eataly London, leading the full F&B offer across our restaurants, bars and wine shop. After specialising in beverage strategy as Beverage Operations Manager, I now oversee both food and beverage, focusing on guest experience, team development and commercial performance.I’m AIS Sommelier-qualified and still hands-on with the UK’s largest Italian wine selection — but now with a wider role shaping menus, operations and results together with our corporate team. Passionate about building strong teams, elevating hospitality standards and sharing the culture of food and wine.Fluent in 4 languages, with international experience across the UK, Spain and Italy.
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