Marcos Ochoa
IT Specialist| CompTIA A +
- Role
- IT Specialist at Navarro College
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Marcos Ochoa
An IT Specialist working in an educational environment where I support day-to-day technology operations, troubleshoot hardware and software issues, and help keep systems running smoothly so students and staff can stay focused on what matters most—learning.Currently pursuing my Bachelor of Science in Cloud Computing from Western Governors University, I\'m building a strong foundation in cloud infrastructure, virtualization, networking, and cybersecurity. I\'m especially interested in how scalable, secure cloud solutions can make IT more efficient and responsive.I take pride in being someone who learns quickly, solves problems hands-on, and isn’t afraid to take initiative. Whether I\'m resetting a user’s workstation or diving into AWS labs after hours, I’m always working toward growing my skills and moving forward in the tech world!
Experience
IT Specialist
Apr 2024 — Present · Corsicana, TX, US
As an IT Specialist at Navarro College, I support students, faculty, and staff by troubleshooting technical issues, maintaining systems, and keeping classroom and office technology running smoothly. I handle everything from setting up and imaging computers to resolving network problems and responding to service requests through our ticketing platform. I work daily with Active Directory to manage user accounts, reset passwords, and maintain secure access across campus systems. I\'m also experienced with Microsoft applications, including Outlook, Teams, Excel, and OneDrive—supporting users with everything from login issues to integration and file management across platforms. Whether replacing hardware, solving software bugs, or walking someone through a fix step-by-step, I focus on providing reliable, efficient, and friendly support. Working in a dynamic academic setting has sharpened my technical and customer service skills, and I take pride in being the person people can count on when something isn’t working right!
Education
Western Governors University
Bachelor of Science - BS, Cloud Computing
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.