Marcos Milani Cardoso
Ux Researcher @Meta
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WORK HISTORY
Ux Researcher @Meta
Qualitative UX research for Meta, focused on WhatsApp for business (SMB tools). Foundational, generative and evaluative user research supporting short term project decisions and long-term roadmap (offering vision and strategy) for WhatsApp Business app’s new features. Application of different qualitative research methods (moderated and unmoderated) in different countries and user profiles. Cross-functional team cooperation (product and content design, data science, engineering and marketing) supporting new features’ creation, design decisions, market-fit evaluation, user segmentation and monetization strategies.
ABOUT MARCOS MILANI CARDOSO
Originally from Brazil, based in Florida since 2019, I have a bachelor background in…
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