Marcos Lucero
Sales Team Leader in telecom with an exceptional customer satisfaction record
- Role
- Lead Solutions Consultant, Firstnet Program at AT&T
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Marcos Lucero
Family first. Others before self. Treat everyone the same, regardless.” These are the…
Experience
Lead Solutions Consultant, Firstnet Program
May 2017 — Present · Denver, CO, US
As one of the first sales employees for FirstNet, the new $40 Billion public safety unit of AT & T, I began my time there as a Principal Consultant and later was promoted to Lead Consultant. My role is to prospect and manage territory/sales cycle for a First Responder solutions suite providing services during FEMA-declared emergencies. After consulting with my clients, I design technical First Responder solutions, leveraging the base of value proposition, case studies, workflow analysis, ROI, and Pilot Framework tools. I am also an integral part of the implementation. As a Solutions Consultant, I partner and collaborate with sales, marketing, external affairs, and other stakeholders to influence decision-making processes for public safety solutions. My promotion gave me the responsibility of collaborating with Account Team Managers and territory leadership to develop strategic territory module plans that optimize subscriber growth. I have also developed, documented, and shared best practices for my team to sell First Responder solutions, detailing approaches used to overcome competitive scenarios and customer challenges. My leadership of a successful team requires constant assessment of partner sales channels to advise and elevate performance. Accomplishments: Established partner relationships at C-level, positioning AT & T as a trusted advisor and strategic planning resource Deployed market-wide level of cohesive sales team strategies and tactics, resulting in YOY market growth and enhanced focus on customer experience Launched innovative methods to leverage channel partners (including Samsung, Motorola, & Panasonic) and enhance communication, resulting in optimization of FirstNet activations Acknowledged for consistent stellar sales ability, exceeding monthly sales goals by 290%, 374% and 499% Recognized as Top Regional Performer, every quarter and every year, 2017 to present(Please see résumé for additional accomplishments)
Education
University of Northern Colorado
Bachelor of Science, Business Administration
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