Marcos Guerlando Guerlando
Director of Engineering and Operations @Tesla
Signup · Get unlimited contacts
WORK HISTORY
Director of Engineering and Operations @Tesla
San Francisco, CA, US
Tesla Energy - Service Engineering and Operations- Leading global service engineering and operations for Tesla Energy with >2.1k employees supporting Tesla\'s energy products, including commercial/residential solar, residential products, Supercharger network, and industrial storage systems- Maximizing the health of the fleet, including best-in-class EV charging network availability, energy storage availability, and residential support of installers and customers- Directing operations for field service, customer support, asset management, and partner support staff- Leading teams spanning design, service, tooling, software, data, program management, procurement, and New Product Introduction functions- Directing the interpretation of fleet data into actionable engineering improvements to the customer experience of Tesla\'s products- Providing key customers direct technical leadership and support across utility, private investor, and public company businesses- Driving automated diagnostic, software, and analytical tooling, from scoping through development- Distilling, measuring, and mitigating large scale commercial risks across the Energy portfolio- Understanding the user experiences and stories for Tesla\'s products, and turning these into product visions- Championing the design and development of service tools, processes, and metrics to support millions of devices across dozens of markets and products.
EDUCATION
FECAP
ESPECIALIZAÇÃO EM GESTÃO ESTRATÉGICA DE RECURSOS HUMANOS
Centro Universitário FIEO
Administração de Empresas
ABOUT MARCOS GUERLANDO GUERLANDO
I am an experienced engineering leader with a passion for organizational, product, and technology strategy development. I am quickly able to adapt to new environments, find new opportunities, build rapport with internal and external stakeholders, and bring cross-functional experience to bear on problems. My leadership experience spans engineering, software, data science, product management, program management, and multiple facets of the Energy space.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.