Marco Romano
Senior Legal Technology Specialist @DLA Piper
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WORK HISTORY
Senior Legal Technology Specialist @DLA Piper
Rome, IT
1st and 2nd level support on Mobile and Desktop issues involving corporate and personal applications.Liase with the central support team to plan, test and distribute upgrades in the office.Xen mobile management.1st, 2nd and 3rd line Support for third party applications: Easytelematico, Lextel, Easylex, Netlex, Consolle AvvocatoLCT4 certifications.LAN/WAN/Proxy 1st line troubleshooting.Videoconferencing (Cisco, Lync, Zoom, Teams, Webex) support.Mobile lines administration (sim card activation, service upgrades) CUCM managementDisaster recoveryUbiquity network configuration and managementMcAffee EPOLInfrastructure setupAD setup and administrationSkyefallAMSXSupportworks Ticket management systemService NOW Ticket management systemSQL Server 2012 administrationIntuneAzure
EDUCATION
Università degli studi Roma TRE
Philosophy
Liceo Scientifico A. Labriola
Diploma di maturità, Scientifica
SKILLS
ABOUT MARCO ROMANO
Experienced Information Technology Analyst with a demonstrated history of working in the…
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