Marco Rammairone

Human | Leadership, Strategy, Development, Operations, Process, Solutions | Omnichannel Contact Center | Legal Ops, Support Services & Tech | B2B & B2C | CX & UX | Performance Marketing | Lead & Demand Generation

Role
Director of Client Communications at Certum Legal Solutions
Location
Newark, NJ, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Marco Rammairone

Experienced in Operations, Development & Process with a demonstrated history of working in marketing and client relations. Skilled in Operations Management, Omni Channel Contact Center Development and Customer Relationship Management (CRM). Strong business development professional with a Bachelor\'s Degree focused in Communication and Media Studies from Rutgers University-New Brunswick.

Experience

  1. Director of Client Communications

    Certum Legal Solutions

    Oct 2025 — Present · Newark, NJ, US

Education

  • Rutgers University

    Bachelor's Degree, Organizational Communication

    2000 — 2003

Skills

  • Data Analysis
  • Salesforce.com
  • Operations Management
  • Process Improvement Projects
  • Marketing
  • Call Center Development
  • Training
  • Staff Management
  • Search Engine Marketing (Sem)
  • Multi-Channel Marketing
  • Outsourcing
  • Online Marketing
  • Operational Planning
  • Recruiting
  • Customer Service
  • Strategy
  • Dialer Management
  • Business Development
  • Telemarketing
  • Account Management
  • Analytical Skills
  • Facility Development
  • Operational Efficiency
  • Lead Generation
  • Customer Relationship Management (Crm)
  • Leadership
  • Microsoft Office
  • Management
  • Online Advertising
  • Client Fulfillment
  • Coaching

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Marco Rammairone — Director of Client Communications at Certum Legal Solutions in Newark, NJ, US | Unifers