Marco Piazza
Operations Specialist at LaGuardia Gateway Partners
- Role
- Terminal Operations Specialist at Laguardia Gateway Partners
- Location
- Franklin Square, NY, US
- LinkedIn followers
- 500 followers
About Marco Piazza
Experienced individual with a background working in the aviation industry. Skilled in Operations & Customer Service Management. Airport Management Graduate from Farmingdale State College.
Experience
Terminal Operations Specialist
Oct 2021 — Present
Continuously monitors terminal activities to mitigate any security or safety concerns. • Inspects terminal, concourses, apron, and curbside to ensure good operational order. • Supports Terminal B regulations by reinforcing the Terminal B Breach of Rules program (TBBOR). • Responds to terminal and airside events including breaches and guest services concerns. • Responds to operations center calls, emails from customers, airport tenants and government agencies. • Coordinates with Port Authority Police and AOC to resolve concerns relating to Terminal B. • Establishes strong working relationships and effective liaisons with all stakeholders. • Monitors Lenel, Verint, Cupola and other systems for security dispatch. • Organizes the daily gate, check-in counter, claim device and outbound baggage schedules for airlines. • Maintains a daily log of terminal activities including issues or concerns that may require follow up.
Education
H Frank Carey High School
High School Diploma
2009 — 2015
Nassau Community College
Associate of Arts - AA, Liberal Arts and Sciences/Liberal Studies
2015 — 2017
Farmingdale State College
Bachelor of Science - BS, Aviation/Airway Management and Operations
2018 — 2020
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