Marco Micheli

Mw & Genai Enterprise Solution Engineer @Microsoft

Rome, IT

Transitioned customers in Manufacturing and Retail industry from the EAP of Copilot for M365 to Operational Release securing org wide Live Deployment. • Facilitated healthy Copilot adoption through CSU/Partner projects, leading to significant new user growth and license increases. • Optimized HRIS systems at Strategic Customers, targeting Org wide use cases through the implementation of custom Agents in Microsoft 365 Copilot. • Played a pivotal role in the change management and employee experience platforms updates within the Viva Suite. • Created a FLW Copilot motion, addressing gaps in AI-based solutions and generating significant market potential. • Developed backend systems and API for Custom Copilot Agents, enhancing team capabilities and customer integration scenarios. • Actively mentored colleagues, ensuring smooth transitions and effective onboarding. • Participated in the Microsoft OpenAI Hackathon 2024 as a member of the Judge Committee, contributing to the recognition of exceptional projects. • Participated and won the Microsoft OpenAI Hackathon 2023 for Microsoft Tech for Social Impact. • Supported environmental projects and the creation of digital twins for predictive analysis the digital twin of impacting central regions\' rivers, basins and large geographical areas in Italy.