Marco Gollarza

About Marco Gollarza

I am one of those lucky people that has a job that truly brings me happiness and inspires me on a daily basis. When I went to engineering school, I was not sure what my career would look like. However, I knew that once I got into the labor force, I wanted to make a difference. Twenty five years later, working with SAP, I can do just that. My task is to help companies realize how they can innovate and not just adapt. Enabling companies and people to think out of the box and making ideas a reality is what myself and SAP can accomplish. To quote Henry Ford “Vision without execution is just hallucination.” Many companies have a vision on what they want to do, but we make it a reality! Since joining SAP in 1998, I have had several roles in the organization and have been instrumental in making a positive difference for our customers across multiple service industries. Prior to joining SAP, I spent over 8 years helping companies improve their Logistics and Supply Chain challenges. I am a seasoned professional - accomplished, positive, motivated leader, highly dedicated to success. With 25+ years of experience in industry. To learn more about SAP Innovative Business Solutions, please visit e-mail: m••••••••@sap.com

Experience

1. Enterprise Customer Success Partner

   SAP

   Mar 2023 — Present

   In my role as an Enterprise Customer Success Partner, my primary responsibility is to oversee the post-sales partnership between SAP and our valued customers. I am committed to ensuring that our focus remains firm on delivering successful business outcomes for our customers. To achieve this goal, I work closely with SAP, customer, and partner resources to drive customer satisfaction and optimize the value that our customers derive from their investment in SAP. As an E-CSP, I hold overall accountability for the success of our most critical and strategic SAP customers. My key objective is to help our customers achieve the highest possible return on investment from their SAP solutions.

Education

• Georgia Institute of Technology

  Industrial Engineering