Marco Caputo

Country Gtm, Italy @fonio.ai

Berlin, DE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2026 — Present

Country Gtm, Italy @fonio.ai

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Vienna, AT

I lead go-to-market across Italy, owning revenue growth end-to-end: marketing, sales execution, partnerships, onboarding, and customer support feedback loops for Fonio’s AI phone agent.Marketing & demand gen- ICP/segmentation, positioning, local landing pages & assets, outbound sequences, lifecycle/email, experiments to improve demo conversionSales & partnerships- Pipeline creation → demos → negotiations → close; build and enable referral/implementation partnersCustomer support & success- First-line support for key accounts, issue triage, escalation workflows, playbooks, and churn preventionTech/platform optimisation- Improve onboarding flows, voice prompts, call routing, integrations (CRM/SMS/calendar), analytics, and conversion trackingCross-functional loop- Translate market/support insights into product improvements and roadmap priorities

EDUCATION

2012 — 2014

Università degli Studi di Modena e Reggio Emilia

Master of Engineering (MEng), Automotive Engineering Technology/Technician

2013 — 2014

Massachusetts Institute of Technology

Master of Engineering (MEng), Aerodynamics

2013 — 2014

Budapest University of Technology and Economics

Master of Engineering (MEng) - Erasmus Exchange Student, Automotive Engineering Technology/Technician

2008 — 2012

Università degli Studi di Modena e Reggio Emilia

Bachelor's degree, Mechanical Engineering

2014 — 2014

DTU - Technical University of Denmark

Master of Science (MSc), Aerodynamic

ABOUT MARCO CAPUTO

I lead fonio\'s GTM efforts in Italy, driving growth of the #1 AI phone agent for SMEs.Operator, strategy generalist and ex-founder with 7+ years of hands-on experience. In-depth knowledge of multiple markets, regulations, and cultural national/regional nuances, having scaled three businesses to date. Hands-on experience in GTM and customer success, developing these functions at scale while bridging between commercial and tech teams. Firm believer that empathy, kindness, and positive reinforcement are key to building resilient teams, fostering community, and leading impactful change

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Marco Caputo — Country Gtm, Italy at fonio.ai in Berlin, DE | Unifers