Marco Baez

Program Director, Practice Improvement @Bromwich+Smith

Calgary, AB, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2025 — Present

Program Director, Practice Improvement @Bromwich+Smith

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Calgary, AB, CA

Reporting to the Chief Sales Officer, the Project Director, Practice Improvement is tasked with planningand executing comprehensive internal and external programs aimed at boosting revenue and profits. Thispivotal role involves devising innovative business development strategies, mentoring staff and designingtraining programs to enhance sales opportunities in partnership with various Bromwich+Smithdepartments.

EDUCATION

2008

University of Calgary

Bachelor's degree, Latin American Studies

SKILLS

FundraisingManagementMortgage LendingInvestmentsCredit AnalysisRisk ManagementCredit CardsBankingSalesCreditFinancial AnalysisLoansSpanish-SpeakingConsumer LendingCustomer ServiceCredit RiskTeam LeadershipTrainingRetail BankingPublic Speaking

ABOUT MARCO BAEZ

I am passionate about leading high-performance teams, developing innovative solutions, and delivering exceptional customer service. I am currently the Program Director of Practice Improvement at Bromwich+Smith Licensed Insolvency Trustees + Debt Relief Specialists helping Canadians in their debt relief journey. I am responsible for driving sales growth, building strategic partnerships, and enhancing customer satisfaction and retention.

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Marco Baez — Program Director, Practice Improvement at Bromwich+Smith in Calgary, AB, CA | Unifers