Marco Morabito
I Customer Success〡Onboarding Specialist〡Planning, Forming, and Designing Healthcare Customer Success Plans〡Achieving a NPS of 95-100 〡 Healthtech
- Role
- Contractor (Physical Therapist) at Critical Connection, Inc.
- Location
- Falls Church, VA, US
- LinkedIn followers
- 500 followers
About Marco Morabito
Software-centric healthcare professional with 10+ years of experience delivering exceptional customer service and driving widespread adoption of SaaS solutions.
Experience
Contractor (Physical Therapist)
Mar 2025 — Present · WA, US
Increased clinic revenue by generating an additional $7K monthly through maintaining a 120% productivity rate. I managed a 75-client monthly caseload with a 98% satisfaction rate, while driving a 33% improvement in outcomes through cross-functional SaaS collaboration.
Education
Touro University
Doctorate of Physical Therapy (DPT)
Virginia Tech
Bachelor's Degree, Human Nutrition Foods and Exercise
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