Marco Cuellar

About Marco Cuellar

Experienced Inside Account Executive with a demonstrated history of working in the information technology and services industry. Skilled in Microsoft Word, Content Management Systems (CMS), Teamwork, Leadership, and Microsoft Excel. Strong sales professional with a Bachelor of Business Administration - BBA focused in Finance from UTRGV Robert C. Vackar College of Business and Entrepreneurship.

Experience

1. Microsoft Csm - Enterpise - Field

   SHI International Corp.

   Jan 2022 — Present · Austin, TX, US

   Manage Microsoft Enterprise Agreements for over 80 enterprise and commercial accounts, driving adoption, education, services, and negotiations for Enterprise Canada and supporting 25 account executives for the full Microsoft portfolio Lead meetings with customers on a pre-established cadence to proactively identify support issues and blockers, identify usage patterns, uncover potential training and services opportunities, and serve as the face of all Microsoft-related business Conduct analysis to proactively identify, target, and plan a strategy for customers at risk of reducing annual spend, moving their agreement to another value-added reseller, or taking their business direct to Microsoft Launched an aggressive campaign to re-focus the Canada region’s strategy towards services engagements, growing over 100% y/y ($90k,$200k,$380k). Create and communicate monthly report for SHI Account Executives, including upcoming financial events (renewals, true-ups for EA agreements, etc.), services “win” celebrations, copilot purchases/implementations, and strategically presenting Microsoft Updates Meet bi-weekly/bi-monthly with each Account Executive to review upcoming events of note, creating a strategy and communication plan to further drive customer engagement and identify services opportunities within each account Educate teams on how better to understand what drives CFO other C-level personas to work through value-added resellers as opposed to competition. Present Quarterly Development Plan to internal stakeholders at the Director and VP level, reviewing results of strategic initiatives, identifying wins and setbacks, and sharing next quarter’s plan for success, following a bi-weekly cadence to stay on track for all business

Education

• UTRGV Robert C. Vackar College of Business and Entrepreneurship

  Bachelor of Business Administration - BBA, International Business

  2013 — 2017

• UTRGV Robert C. Vackar College of Business and Entrepreneurship

  Bachelor of Business Administration - BBA, Finance, General