Marc Montecalvo
Customer Experience Leader @BrokerLink
Toronto, ON, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 2025 — Present
Customer Experience Leader @BrokerLink
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Toronto, ON, CA
EDUCATION
1999 — 2003
University of the Philippines
Psychology
N/A
Mindanao State University-Iligan Institute of Technology
English Language and Literature, General
N/A
Lambton College
Business, Business/Commerce, General
SKILLS
BpoQuality AssuranceTechnical SupportContact CentersTeam ManagementCall CenterManagementCall CentersTeam LeadershipBusiness Process Outsourcing (Bpo)Vendor ManagementPerformance ManagementCustomer ServiceLeadershipCustomer SatisfactionNetworking
ABOUT MARC MONTECALVO
Experienced Team Lead with a demonstrated history of working in the outsourcing/offshoring industry. Strong information technology professional skilled in Contact Centers, Vendor Management, Management, Customer Service, and Technical Support.
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