Marc Lupton
Operations Director @Shift - The Amazon Experts
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WORK HISTORY
Operations Director @Shift - The Amazon Experts
Leeds, GB
SHIFT, the premier Amazon agency that\'s dedicated to delivering business-changing results for our partners. Our team of experts has a wealth of experience and a proven track record of success, working with some of the world\'s most recognizable brands to help them achieve their goals on Amazon.We pride ourselves on delivering tailored solutions that are focused on driving conversions and delivering measurable results.Let us show you how we can help take your Amazon business to the next level.
SKILLS
ABOUT MARC LUPTON
I am Operations Director at SHIFT Retail Ltd, an Amazon marketplace agency driving structured growth for brands across Seller Central and Vendor Central.I specialise in operational architecture. Building scalable systems, removing friction from complex marketplace environments and turning underperforming accounts into commercially stable growth engines. My focus sits at the intersection of process design, catalogue excellence, performance analytics and escalation management.Since 2010, I have worked inside Amazon’s ecosystem across listing optimisation, international expansion, compliance, case management, appeals and performance recovery. I design workflows that reduce defects, protect account health and improve contribution margin. Every operational decision is tied back to commercial impact.At SHIFT, I shape internal process standards across our tiered service structure, support senior strategy leads on complex client scenarios and act as an escalation point where clarity and decisive action are required. I challenge assumptions, prioritise data over opinion and ensure that operational execution matches strategic ambition.I work best with brands that want structure, accountability and measurable growth. If your Amazon presence lacks control, efficiency or commercial clarity, we should talk.
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