Marc Cruz
Senior Business Development Coordinator @Honda Canada Inc.
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WORK HISTORY
Senior Business Development Coordinator @Honda Canada Inc.
Toronto, ON, CA
EDUCATION
Centro Escolar University
Bachelor of Commerce Major in Computer Science and Information System
SKILLS
ABOUT MARC CRUZ
Strategic Planning: Proficient in devising and implementing innovative strategies to optimize sales and service opportunities, driving continuous growth and profitability. Operations Management: Skilled in overseeing the daily operations of Business Development Centers (BDCs), with a focus on efficient lead management and proactive customer engagement. Leadership and Mentorship: Experienced in providing guidance and mentorship to BDC representatives, fostering a culture of excellence and continuous improvement in communication and practices. Performance Analysis: Capable of analyzing performance metrics and generating insightful reports for senior management, facilitating informed decision-making and enhancing BDC effectiveness. Collaboration: Adept at collaborating with sales and service departments to align BDC initiatives with overarching dealership objectives, promoting synergy and organizational cohesion. Industry Insight: Stay abreast of industry trends and competitor strategies to uphold Plaza Kia\'s competitive advantage in automotive BDC operations. Technical Proficiency: Possess advanced analytical skills and expertise in PHP, SwishMax, and IT Banking Software, supported by a Bachelor of Commerce Major in Computer Science and Information System, emphasizing Information Technology.
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