Marcie L. Hill
Author ♦ Speaker ♦ Writer
- Role
- Office Associate at State of Illinois
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Marcie L. Hill
Currently, I work as an office associate for the Illinois Department of Human Services…
Experience
Office Associate
Oct 2018 — Present
Office Associate, State of IllinoisChicago, IL – 10/18 – PresentAs an Office Associate in the Department of Human Services, I Train customers on how to download the EBTedge app and secure their SNAP benefits from fraudProcess 30 to 50 Link cards daily to ensure customers can purchase food through the Supplemental Nutrition Assistance Program (SNAP)As an Office Associate in the Department of Revenue, I Facilitated onboarding for new hires, which included training on the timekeeping system and agency processesTrained peers on basic Microsoft Word and Excel functions Assisted tech-challenged taxpayers with applying for their Employer Identification Numbers (EIN) on the Internal Revenue Service’s website using their mobile devices Processed timekeeping for 13 team members in Chicago and Des Plaines, Illinois
Education
National Louis University
Master of Science, Human Resources
2000 — 2001
Northern Illinois University
Bachelor of Science, Management
1992 — 1996
Skills
- Coaching
- Multimedia
- Creative Writing
- Event Planning
- Creative Direction
- Wordpress
- Freelance Writing
- Interviews
- Internal Communications
- Research
- Email Marketing
- Human Resources
- Blogging
- Social Media
- Editing
- Copywriting
- Journalism
- Leadership
- Books
- Copy Editing
- Entrepreneurship
- Writing
- Professional Speaking
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