Marci Thompson

Program Manager at American Express

Role: Program Manager at American Express
Location: Scottsdale, AZ, US
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

Experience

Program Manager
American Express
Jun 2016 — Present · Phoenix, AZ, US
Key responsibilities include planning, directing and coordinating large strategic programs as well as training & communication for the Global Network Operations organization at Amex. Collaborate with all Network Operations teams to determine and interpret requirements into deliverable solutions. Responsible for internal SharePoint sites for our organization as well as centralized on-boarding/ off-boarding for resources. Champion for 5+ Training Program initiative for Global Infrastructure.

Skills

Process Improvement
Project Management
Software Project Management
Strategic Planning
Property & Casualty Insurance
Team Building
Customer Service
Leadership
Account Management
Negotiation
Business Development
Insurance
Sales
Vendor Management
Small Business
Business Analysis
New Business Development
Strategy
Contract Negotiation
Team Leadership
Sales Management
Crm
Strategic Partnerships
Start-Ups
Saas
Customer Satisfaction
Training
Sales Operations
Customer Relationship Management (Crm)
Business Process Improvement

Contact information

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Work email
•••••@americanexpress.com
Personal email
•••••@•••••.com
Direct dial
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Current company

American Express

Financial Services · 10K employees · World Financial Center, 200 Vesey Street, New York, NY, 10285, US

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together. Learn more about us at: https://www.americanexpress.com/careers https://www.americanexpress.com/ https://www.facebook.com/AmericanExpressUS https://www.instagram.com/americanexpress/ https://twitter.com/americanexpress https://www.youtube.com/user/AmericanExpress See our community guidelines at: https://www.americanexpress.com/en-us/company/community-guidelines/ If you have a customer service issue or question, please visit www.americanexpress.com/contactus

americanexpress.com

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