Marc Feeney
Salesforce Platform Owner | Revenue-to-Operations Systems Design | Translating Complex Workflows into Scalable Architecture
- Role
- Go-to-market Systems Developer Salesforce Platform Owner at Onecause, A Bonterra Company
- Location
- Indianapolis, IN, US
- LinkedIn followers
- 500 followers
About Marc Feeney
I design and evolve Salesforce systems that sit at the center of how revenue is generated and how services are delivered.Over the past several years, I’ve owned platform architecture across both commercial and operational domains within a SaaS environment. That includes enterprise quoting, subscription-aligned data modeling, and reverse-logistics workflows that support thousands of live events annually.Much of my work lives where legacy systems, technical debt, and evolving product strategy intersect. I’m comfortable navigating deep object dependencies, adapting managed packages to non-standard use cases, and making architectural tradeoffs that balance scalability, upgrade safety, and real-world operational constraints.I operate best in ambiguity. I enjoy translating loosely defined business problems into structured data models, automation strategies, and cross-system integrations that teams can rely on long after launch.Before working in Salesforce, I led retail and operational teams — experience that continues to shape how I design systems today: with attention to workflow friction, operational reality, and the people who live inside the process.Outside of work, I direct and perform with community music ensembles I founded — another setting where coordination, timing, and systems thinking matter more than they first appear.
Experience
Go-to-market Systems Developer Salesforce Platform Owner
Feb 2020 — Present
Lead architecture and delivery of enterprise quoting systems and commercial workflow design.Designed and deployed a scalable quoting platform replacing legacy product structures and reducing catalog complexity.Architected reverse-logistics and equipment lifecycle workflows using Salesforce Field Service Lightning, supporting thousands of live events annually.Built mobile and reporting layers that replaced spreadsheet-driven operational tracking with real-time platform visibility.Partner cross-functionally to align Salesforce data structures with downstream subscription and financial systems.
Education
Salesforce Pathfinder Training Program
Salesforce Administrator Certification
Ball State University
Music Teacher Education, Advertising
Ivy Tech Community College
Computer Software Engineering
Skills
- Management
- Team Building
- Marketing
- Sales Management
- Profit
- Public Speaking
- Non-Profit Leadership
- Event Planning
- Property & Casualty Insurance
- Client Development
- Time Management
- Retirement Planning
- Hiring
- Financial Services
- Leadership
- Account Management
- Insurance
- Driving Results
- Income Statement
- Sales Presentations
- Merchandising
- Customer Satisfaction
- Training
- Store Management
- Financial Risk Management
- Loss Prevention
- Life Insurance
- Finance
- Sales Process
- Strategic Planning
- Manage Client Relationships
- Selling
- Music Production
- Store Operations
- Customer Service
- Visual Merchandising
- Social Media
- Staff Development
- Inventory Management
- Inventory Control
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