Marcel Thiemann
Senior Digital Product Manager - Scotia Digital @Scotiabank
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WORK HISTORY
Senior Digital Product Manager - Scotia Digital @Scotiabank
Toronto, ON, CA
Scotia Digital is shaping Scotiabank‘s Digital Banking capabilities for over 10 million clients in Canada.Summary of my role:As a member of the Product Onboarding team, I own acquisition journeys, end-to-end, for financial products across all platforms. Together with a cross-functional team, I translate the customer journey directives into actionable backlog deliverables and follow through to completion.Key responsibilities- Defining and owning the roadmap for a best-in-class digital onboarding experience for unsecured lending customers- Developing digital tools to aid customers in better decision-making to choose a lending product that’s right for them- Working closely with the business, compliance, and other control functions- Leading problem discovery to understand customer needs, current challenges, industry trends and best practices- Defining the customer and business value by establishing relevant objectives and key results (OKRs)- Working with analytics to monitor and analyze key performance indicators (KPIs) such as sales funnel performance, penetration and engagement
EDUCATION
Quantic School of Business and Technology
Master of Business Administration - MBA
Universität der Künste Berlin
Master of Arts (M.A.), Strategic Communication and Planning
University of Hohenheim
Bachelor of Science (B.S.), Communication
University of Toronto
Certificate, Full Stack Coding
ABOUT MARCEL THIEMANN
I’m a Senior Product Manager with 8+ years of experience building and scaling digital products in highly regulated, data‑sensitive environments across North America and Europe. My work spans enterprise banking, SaaS platforms, and fast‑moving startup ecosystems, always with a focus on delivering secure, intuitive, and high‑impact digital experiences.My background includes roles in Silicon Valley, Canadian enterprise banking, and digital agencies, supported by an MBA, PMP, CSPO, and full‑stack coding training. I’m comfortable operating in ambiguity, aligning diverse stakeholders, and translating technical and regulatory constraints into scalable product solutions.I’m especially motivated by problems that require both strategic thinking and deep execution, including modernizing legacy systems, improving customer journeys, and building products that balance usability, security, and compliance.
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