Marcelo Fontes
Senior Support Engineering Manager at Microsoft
- Role
- Senior Support Engineering Manager at Microsoft
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
EngineeringView LinkedIn profile
About Marcelo Fontes
Seasoned global leader with extensive cross-cultural experience in Service Delivery…
Experience
Senior Support Engineering Manager
Nov 2017 — Present · Dallas-Fort Worth, TX, US
Education
The University of Dallas
Master of Business Administration (M.B.A.), Information Technology
1998 — 2001
Faculdade de Ciências Economicas do Triangulo Mineiro
Bachelor’s Degree, Business Administration and Management, General
1990 — 1994
Rich Dad Education
Real Estate Investing
2012 — 2013
Skills
- High Availability
- Pre-Sales
- Microsoft Exchange
- Real Estate Investing
- Integration
- Disaster Recovery
- Vmware Esx
- Service Delivery
- IT Operations
- Servers
- Incident Management
- Vpn
- Tcp/Ip
- Windows Server
- Office 365
- Business Intelligence
- Creative Financing
- Network Security
- Microsoft Certified Professional
- Cloud Computing
- Dns
- Data Center
- Professional Services
- Software Project Management
- Server Architecture
- Service Management
- Operating Systems
- Storage
- Itil
- Powershell
- IT Strategy
- IT Management
- Technical Support
- Security Management
- Service Desk
- Dhcp
- Cyber-Security
- IT Service Management
- Microsoft Technologies
- Enterprise Architecture
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