Marcello Mancini

About Marcello Mancini

With 18 years of progressive experience in loss prevention, I bring a proven track record of strategic leadership, performance optimization, and team development. Throughout my career, I have successfully led and mentored both salaried managers and hourly associates, consistently driving operational excellence and cultivating high-performing teams. As a dual citizen of the United States and Italy, I offer a unique ability to navigate and contribute across U.S. and European markets—bringing a global mindset, cultural agility, and cross-border operational insight to every initiative.* Porto con me 18 anni di esperienza nel settore della prevenzione delle perdite, con una solida esperienza nella leadership, nella gestione delle performance e nello sviluppo dei team. Nel corso della mia carriera, ho guidato e formato con successo manager stipendiati e collaboratori orari, ottenendo risultati concreti e promuovendo la crescita a tutti i livelli dell’organizzazione. In quanto cittadino sia degli Stati Uniti che dell’Italia, offro il vantaggio unico di poter operare senza ostacoli sia nei mercati americani che europei—apportando una prospettiva globale, una forte adattabilità culturale e una visione strategica internazionale a ogni progetto professionale.

Experience

1. Senior Manager - Asset Protection El

   CVS Health

   Feb 2020 — Present · RI, US

   Lead shrink reduction strategies and standardize processes to improve shrink mitigation efficiency and enhance diversion detection across assigned 155 locations, totaling over $1.5 billion in annual revenue• Partner closely with Field Operations, Human Resources, and Talent Management to deliver enterprise-wide training, drive alignment, and embed loss prevention priorities into operational execution impacting over 300 leaders• Drive accountability for loss prevention outcomes, including safety performance, operational efficiency, and identification of internal and external theft• Direct high-risk internal and external investigations including drug diversion with full regulatory compliance (DEA, state boards, internal audits)• Analyze company-wide data to track shrink trends to create a product protection standard that has the least impact on sales and profitability• Collaborate in the engagement of loss prevention programs and maintain strong partnerships across the loss prevention and HQ/CSC operator pyramid

Education

• Springfield College

  Bachelor's degree, Criminal Justice/Safety Studies

• Suffolk University

  Master's degree, Criminology