Marcella Wilkinson
Veterinary Practice Manager at Boca Palms Animal Hospital
- Role
- Practice Manager at Boca Palms Animal Hospital
- Location
- Boca Raton, FL, US
- LinkedIn followers
- 500 followers
Experience
Practice Manager
Mar 2021 — Present · Boca Raton, FL, US
Practice Operations, Financial Performance, Management and Budgeting, Pricing Strategy, Marketing, Technology, Medical Records, Quality of Patient Care, Client Satisfaction, Standard Operating Procedures, Pharmacy and Inventory Management, Continuity of Care and Case Management, Community Engagement, Team Management, Contract Negotiations, Branding, Facility MaintenanceMulti-tier strategies deployed have resulted in doubling gross revenue, client base, and average invoice. Cost of laboratory services lowered 55%. Passive income increased 25%. Expired inventory rare. Staff enthusiasm and motivation 100%. Hiring costs slashed to zero in 2025.
Education
NAVC Certified Veterianary Business Leader Program
Certified Veterinary Business Leader
2021 — 2021
Elmira Business Institute
Associate's degree
Widener University
Business Administration
Skills
- Internet as a Business Tool
- Contract Management
- Compliance
- Planning
- Business Strategy
- Fundraising
- Social Media
- Cost Containment
- Start-Ups
- Account Management
- Operations Management
- Policy
- Public Speaking
- Leadership Development
- Budgeting
- Process Improvement
- Product Development
- Business Planning
- Contract Negotiations
- Oral and Written Communicatoin
- Medicaid
- Team Building
- New Business Development
- Microsoft Office
- Excel
- Sales Management
- Event Planning
- Fundraising (Non-Profit)
- Administration
- Powerpoint
- Public Relations
- Team Leadership
- Healthcare
- Mentoring
- Customer Service
- Strategic Planning
- Contract Negotiation
- Financial Modeling
- Event Management
- Problem Solving
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