Marcella Marinelli P. Lopes
Senior Manager Service Delivery @Hapag-Lloyd AG
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WORK HISTORY
Senior Manager Service Delivery @Hapag-Lloyd AG
Hamburg, DE
Senior Product Owner for Service Delivery Processes - Booking
EDUCATION
GPM Deutsche Gesellschaft für Projektmanagement e. V.
Project Management Certification (GPM- IPMA), Project Management
Universidade Metropolitana de Santos
Bachelor of International Business, Negócios Internacionais e Comércio Exterior
SKILLS
ABOUT MARCELLA MARINELLI P. LOPES
Senior professional with 16+ years of experience in logistics, progressing through several positions in Operations, Sales, Marketing and Excellence. Remarkable track record leading transformational projects and creating value through process excellence and innovative solutions. Expert in aligning customer excellence with business strategies to optimize efficiency and elevate customer satisfaction.
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