Marcela Mendes

Regional Training Manager - North America @Club Med

Miami, FL, US
EMAILS
m••••••••@clubmed.com
MOBILE NUMBERS
+19•••••••02

Signup · Get unlimited contacts

WORK HISTORY

Sep 2021 — Present

Regional Training Manager - North America @Club Med

View department →

EDUCATION

2005 — 2008

Universidade do Vale do Itajaí

Bachelor of Arts (BA), Public Relations, Advertising, and Applied Communication

2012 — 2013

FGV - Fundação Getulio Vargas

Master of Business Administration (MBA)

SKILLS

HospitalityMicrosHospitality ManagementTourismHospitality IndustryManagementAnálise De RendimentosHotéisRevenue AnalysisHotel ManagementFood & BeverageHotelsHotelariaRooms DivisionFront OfficeGestão De HospitalidadeGestão HoteleiraSetor De HotelariaTurismoBusiness StrategyStrategic PlanningNegotiationTreinamentoT&DMentoringDesenvolvimento De Lideranças

ABOUT MARCELA MENDES

With over 15 years of experience in the hospitality industry, I design and lead training and development strategies that strengthen leadership capabilities and elevate the guest experience across international environments.Specialized in Learning & Development, leadership, onboarding, and talent development, I focus on building high-performing teams and delivering consistent service excellence. I have extensive experience designing and implementing practical, scalable solutions aligned with business priorities and operational realities.In addition to my corporate role, I am a CHO-Chief Happiness Officer, Leadership Coach, and Career Mentor, supporting professionals in developing self-awareness, strengthening their positioning, and achieving sustainable growth.Throughout my career, I have worked with multicultural teams, enhancing leadership skills and contributing to the delivery of premium and personalized experiences.Above all, I am passionate about inspiring people to grow, lead with purpose, and build a positive mindset throughout their journey.

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.