Marcela Maldonado
Technology & Strategy Leader ▸ Professional Services ▸ Pre-Sales Engineering ▸ Post-Sales Support & Services ▸ Solutions Delivery ▸ Customer Experience ▸ Executive Relationship Mgmt ▸ PMO ▸ Project Management
- Role
- Senior Director of Technology and Pmo at Maximus
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Marcela Maldonado
I’m a strategic problem solver and builder of high-performing customer-facing global…
Experience
Senior Director of Technology and Pmo
Aug 2025 — Present · Austin, TX, US
Lead a distributed team responsible for Systems, Program Management Office (PMO), Analytics, and Communications, enabling the delivery of services to clients in the U.S. Services Operating Unit.• Drive the implementation of intelligent, AI-based solutions to optimize workflows, increase productivity, and improve both service delivery and consumer experiences.• Oversee the technology that powers the delivery of a portfolio of programs valued at over $1B, ensuring effective execution, risk management, and measurable outcomes.• Partner cross-functionally to design and deliver the technology, processes, and data-driven insights that empower service teams and enhance decision-making.• Foster a culture of collaboration, accountability, and continuous improvement, aligning systems and processes to organizational goals and client needs.
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