Marcel Terrade
Senior Concierge International Department @American Express
Paris, FR
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 2008 — Present
Senior Concierge International Department @American Express
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Rueil Malmaison, FR
I\'m in charge of all types of concierge requests in France (mostly Paris) from all our concierge departments all over the world for their most important clients (Platinum and Centurion).
EDUCATION
2006 — 2007
Institut de Conciergerie Internationale - ICARE
Diploma in Guest Experience and International Concierge Services Management, Guest Experiences, Concierge courses
SKILLS
Gestion D'évènementCustomer ServiceSatisfaction Du ClientStratégie MarketingHôtellerieHospitality IndustryCustomer RelationsService ClientFrenchCustomer SatisfactionGestion HôtelièreManagementVenteTourismeExcelRelations ClientsProblem SolvingTravel ManagementSalesConcierge ServicesServices De ConciergerieHôtelCentres D'appelEnglishCall CenterCredit CardsGestion Des VoyagesLuxuryWordCustomer FocusHospitalitySecteur HôtellerieComplianceTourismRéservation D'hôtel
ABOUT MARCEL TERRADE
Senior Premium Lifestyle Executive AMERICAN EXPRESS CARTE FRANCE
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