Marcel Schachter
- Role
- Senior Vice President, Technology Director (Software Services Manager Senior) at PNC
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Marcel Schachter
Proven Technology Leader, PMP and ITIL certified I.T. Director equipped with over 20…
Experience
Senior Vice President, Technology Director (Software Services Manager Senior)
Feb 2021 — Present
Senior Vice President, Technology Director\\\\n\\\\nLeading and overseeing 24x7x365 System Reliability & Stability, Maintenance, Support, Break/Fix activities in Retail Bank.\\\\nManaging four teams of nearly 100 technology professionals in Mainframe, Distributed and Vendor-hosted systems including:\\\\nThe Respond team, the \"Follow-the-Sun\" and Digital L1 offshore teams that provide level-1 support (triage, break/fix, monitoring) for PNC\'s 300 Retail Banking applications.\\\\nThe Bank Operations Prevent team that provides level-2 support (maintenance, upgrade, issue prevention and resolution) support for PNC\'s 70 Back Office Banking/Processing applications.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
Education
Point Park University
MBA
2001 — 2003
Duquesne University
BS, Comp Sci
1981 — 1985
Skills
- Requirements Gathering
- Leadership
- Analysis
- Mergers
- Testing
- Technology Management
- Sharepoint
- Information Technology
- Software Project Management
- Process Improvement
- Vendor Management
- Hris
- Business Process Improvement
- Oracle
- Pmp
- Business Requirements
- Management
- Resource Management
- IT Strategy
- Itil V3 Foundations Certified
- Software Documentation
- Requirements Analysis
- Pmo
- Erp
- Software Development
- Business Analysis
- Project Portfolio Management
- Analytical Skills
- Product Management
- Enterprise Software
- Business Process
- IT Management
- Visio
- Project Management
- Bpo
- Performance Management
- Oracle Applications
- Peoplesoft
- Sdlc
- Integration
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