Marcel Kienitz
Head of Customer Operations @Viridium Gruppe
Hamburg, DE
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2025 — Present
Head of Customer Operations @Viridium Gruppe
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Hamburg, DE
EDUCATION
N/A
BMW AG
Computer Science Expert Subject Area: System Integration
SKILLS
VeränderungsmanagementCall Center AdministrationDebt Collections StrategyInternational OperationsCredit ScoringTeamleitungPrivatkundengeschäftBankingKreditrisikenRisk ManagementTeam ManagementRetail BankingBankwesenCustomer Segmentation StrategyOperations ManagementDevelopment of StrategyPredictive DialersProcess ImprovementBusiness DevelopmentBusiness AnalysisProzessverbesserungKreditkartenReporting & AnalysisPerformance ReportingBusiness AnalyticsOutsourcingCreditProduktionsmanagementFinanzdienstleistungenCredit CardsFinancial RiskChange ManagementProcess ManagementRisikomanagementCall Center DevelopmentFinancial ServicesStakeholder-Management
ABOUT MARCEL KIENITZ
Head of Customer Operations @ Viridium Gruppe
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