Marce Gonzales
Senior Operations Systems Analyst @AvalonBay Communities
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WORK HISTORY
Senior Operations Systems Analyst @AvalonBay Communities
Newport Beach, CA, US
EDUCATION
Stanbridge College
Information Technology
ABOUT MARCE GONZALES
Meticulous and awarded Senior Operations Systems Analyst with over 25 years of experience in property management and multiple real estate software applications. Specializes in QA testing, data accuracy and customer relations. Included team participant of 5+ Team of the Quarter awards across multiple successful digital technology initiative launches. Systems KnowledgeService Now Help Desk, MRI Real Estate Software, Salesforce, SQL Server Management Systems, Slack, Confluence, Jira, Microsoft Suite, Azure and AWSCompetenciesCommunication Skills: Effective verbal and written communicationTeamwork: Ability to collaborate and work well in a group settingProblem Solving: Strong analytical skills and creativity in addressing challengesTime Management: Ability to prioritize tasks and meet deadlinesAdaptability: Flexibility in adjusting to new challenges and environmentsAttention to Detail: Thoroughness in completing tasks accuratelyCustomer Service: Skills in engaging and assisting customers effectively
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