Marc Chalifoux

Vice President, Digital & Enterprise Capabilities @Thomson Reuters

Toronto, ON, CA

As part of an expanded mandate, I oversee a global team of 58 professionals who: o Lead Product Management and Strategic Roadmaps for all Digital Sales and Servicing platforms, directly accountable for driving $150M in Digital (Pure + Assist) Sales and $250M in Digital (Pure + Assist) Renewals annually. o Enable new AI-powered products for Digital Sales and expand strategic eCommerce capabilities into international markets across North America and Europe. o Drive the development and adoption of shared capabilities (e.g. Authentication & Identity Management, Search, Customer Document Management, etc.) required to unlock enterprise scale across 30+ strategic products.o Lead a Business Architecture function that articulates and gains alignment around target state to ensure enterprise investments minimize customization, promote re-usability and meet more customer needs.o Migrate over customers annually to TR’s strategic account management platform to reduce the cost to serve and improve the customer experience.o Build, deploy and optimize AI-driven upsell and cross-sell models across key stages of the customer journey.

MIT Sloan School of Management

Master of Business Administration (MBA), Financial Technology & Innovation

The University of Queensland

Study Abroad, Political Science

The London School of Economics and Political Science (LSE)

MSc, Politics & Communication

McGill University

Bachelor of Arts (B.A.), First-class Honours in Political Science, Minor in Economics